Anyone know why I was shut down?!

WillowStar · Post by **WillowStar** » Fri Sep 08, 2006 3:01 pm

Can anyone tell me why my website was shut down for spamming when i don't even have an email account agent in it? You can't even email from there.... no idea what the hell is going on.

Post by **Tami** » Fri Sep 08, 2006 3:30 pm

I don't think your website was shutdown for spamming, but I will look into it. If you're online, I'm in #killagraphix on the irc.

WillowStar · Post by **WillowStar** » Fri Sep 08, 2006 5:47 pm

I don't think your website was shutdown for spamming, but I will look into it. If you're online, I'm in #killagraphix on the irc.

I don't know how to get to chat or anything. I went to my webpage this morning to check it. I don't have a program to write and publish HTML so basically my page hasn't changed in over a year..LOL I have no way to access it right now except to visit it. but when i went there this morning I got this message:

"This Domain has been suspended for suspicion of spamming, by way of being a spamvertised domain, or for mass-sending of unsolicited email." I have no idea what any of it means...all I know is that i can't see my page or anything.

Post by **Tami** » Fri Sep 08, 2006 5:53 pm

I'm just on my way to work, but either of the Chat Links at the top of this page .. Activex Chat (IE only) or Java Chat (both IE and Firefox) will take you to KillaGraphix chat. I'll have Nightstorm check into it; perhaps it's a glitch which occurred when we changed our hosting software.

WillowStar · Post by **WillowStar** » Fri Sep 08, 2006 5:56 pm

ok thanks for the info hun. Had me a little worried. LOL

and thanks for the info on the chat... i am slightly computer dumb LOL

Post by **NightStorm** » Fri Sep 08, 2006 6:21 pm

Sorry about the nature of the suspended page. It's the "Default" suspended page in cPanel for sites that are suspended for anything other than bandwidth overages. I suppose they figure that there would be no other reason to suspend a page.
In this case, it was auto-suspended by the billing software for being over 2 weeks past due.
Your last billing was due 2006-08-17. The suspended action is to prevent a snowballing overdue account (where it continues to tack on another month, while the past month is still due).
I've reverted the default "suspend" page, so your site should at least not be tagged as a spammer. I'm not sure exactly how long that has even been up... but that message won't be back.
In the meantime, you should probably take care of your bill. I'll have it resend your invoice to you.