In response to a myriad of customer complaints in regards to the performance (or non-performance) of Xbox LIVE over the holidays, this letter from Marc Whitten, General Manager for Xbox LIVE, was posted on Xbox.com.
Dear Xbox LIVE Members:
During this past holiday season you helped us break a number of Xbox LIVE records. This included our largest sign-up of new members to Xbox LIVE in our 5 year history and just yesterday you broke the record for the single biggest day of concurrent members ever on the service.
As a result of this massive increase in usage we know that some of you experienced intermittent Xbox LIVE issues over the holiday break. While the service was not completely offline at any given time, we are disappointed in our performance. I would like to take this moment to thank each and every one of you for your patience and understanding as our team has worked around the clock to return the service to a stable state.
At the same time we would like to offer a token of our appreciation to all of you in celebration of record success for the service. And as a thank you for your loyalty during this holiday period, we will be offering all of our Xbox LIVE members around the world access to a full Xbox LIVE Arcade game that will be available to download free of charge. In the coming weeks we will be sharing the specific details of this offer with you.
Thank you again for helping make Xbox LIVE everything that it is today!
Sincerely,
Marc Whitten
General Manager, Xbox LIVE
Gamertag: Notwen
...I wonder if they're offering Bubble Bobble...... <img src=\'http://www.killanet.net/forum3/public/s ... >/blum.gif\' class=\'bbc_emoticon\' alt=\':P\' />
Xbox LIVE Arcade Compensates Users
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Xbox LIVE Arcade Compensates Users
[color=\"#41211C\"]It takes years to build up trust and only seconds to destroy it
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Xbox LIVE Arcade Compensates Users
Oh, just get a Wii, Tami <img src=\'http://www.killanet.net/forum3/public/s ... >/blum.gif\' class=\'bbc_emoticon\' alt=\':P\' />
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“If you stop learning, you stop living.” ~Tami Quiring
“It's the rare man who understands the value of a single perfect rose.”
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“If you stop learning, you stop living.” ~Tami Quiring
“It's the rare man who understands the value of a single perfect rose.”
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Xbox LIVE Arcade Compensates Users
We'll have to get one....Wii Shop is going to be offering DS games via download to the Wii <img src=\'http://www.killanet.net/forum3/public/s ... >/blum.gif\' class=\'bbc_emoticon\' alt=\':P\' />
[color=\"#41211C\"]It takes years to build up trust and only seconds to destroy it
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Xbox LIVE Arcade Compensates Users
Once I have my own Wii (and not share it with the kids) I'm going to go crazy in the Wii Shop lol
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“If you stop learning, you stop living.” ~Tami Quiring
“It's the rare man who understands the value of a single perfect rose.”
[/align]
“If you stop learning, you stop living.” ~Tami Quiring
“It's the rare man who understands the value of a single perfect rose.”
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