[13:18] <Adaera> so...what\'s going on with your account?
[13:26] <Adaera> no reply?
[13:36] <Adaera> This is a final request in regards to your account. It will be deleted today if you take no steps to resolve your overdue account.
[13:40] <Adaera> Also, remember that KH Domain Services owns the management of your domain, and the nameservers are locked on our nameservers. They will not be released until the funds owed to KH are paid in full. You will not be able to use that domain on any other hosting until that time.
He never replied.
Racer
Moderators: Moderator, Global Moderator
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NightStorm
- Administrator
- Posts: 778
- Joined: Mon May 17, 2004 4:05 pm
Racer
His site has been backed up to a location on the new server, and his Plesk account has been terminated. He is still in Modernbill, due to the outstanding fees he owes.
I have asked Josh to pass the message that if he is not paid up by the next billing cycle (or at least had the balls to come talk to us), I will delete the backup file and his files will be lost.
This is more grace than he would get with any other hosting company... especially after pressing for the account upgrade, then not paying his bills right after. Most would have just wiped him out in the first 48 hours.
I have asked Josh to pass the message that if he is not paid up by the next billing cycle (or at least had the balls to come talk to us), I will delete the backup file and his files will be lost.
This is more grace than he would get with any other hosting company... especially after pressing for the account upgrade, then not paying his bills right after. Most would have just wiped him out in the first 48 hours.
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